Frequently Asked Questions
Your guide to shopping luxury fragrances and beauty essentials.
Are all the perfumes on your website authentic?
Yes, 100%. Perfume Network India guarantees that every product sold is an original fragrance sourced directly from authorized distributors or the brands themselves.
How long does shipping take within India?
We typically process orders within 24-48 hours. Delivery usually takes 3-5 business days for metro cities and 5-7 business days for regional areas across India.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across India. You can also choose to pay via UPI, Credit/Debit cards, or Net Banking for a faster checkout experience.
Can I return a perfume if I don't like the scent?
Due to the hygiene and nature of beauty products, we only accept returns if the product is received damaged, defective, or unopened in its original shrink-wrap. We recommend trying a tester or decant if you are unsure of a scent.
How should I store my perfumes to ensure they last?
To maintain the integrity of the fragrance, store your bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as in a drawer or cupboard.
How can I track my order?
Once your order is dispatched, you will receive an email and SMS with a tracking link and AWB number to monitor your shipment's progress in real-time.